As a number of you may have noticed, since the site going down last week there has been a significant increase in the number of errors encountered around the site, in particularly on the update page. For some reason, since the site going down, the veloviewer.com server no longer has access to Strava’s API. This could be because either my hosting company has blocked those requests from being made or Strava has blocked requests from that server. At present I’m not sure which.
Strava are currently looking into it from their end but weren’t specifically aware of calls from my server being blocked. I’m more inclined to point the finger at my hosting company but they seem less than willing to investigate the problem. Once confirmed that the restriction isn’t at the Strava end then I’ll press much harder for my hosting company to diagnose and resolve the issue.
I’ve got a work-around by using one of my other websites to act as a go between for the Strava API requests but it seems a little less reliable than the original requests from the veloviewer.com server. Maybe because its a Windows server rather than Linux (I have no idea really)?
So, if you’re getting lots of errors then try switching to Google Chrome and see if that helps. If not then post a comment (or send me an email) including your Strava id.
I’ll make sure the new, V3 update process is more resilient to errors from the Strava API. Until then, sorry for any inconvenience.